FAQ

1.Are you manufactory or trade company?

A: We are a manufacturer with 10 years experience, specializing in the production of high-tech laser medical equipments with professional technical design team.

2.How to control quality?

A: All products are in accordance with international quality standards and are certified by CE, ROHS, FCC, GS, etc.

3.Will you provide samples?

A: Of course, please CONTACT me now for samples.

4.How long is your delivery time?

A: It depends on your order. Normally 3-7 days for standard.

5.How to order?

A: Please send us your purchase order by email or call our sales telephone: or we can make you proforma invoice under your request. We need to know the following information for your order before sending you PI:

1)Product information: Quantity, specification(size, work voltage, dimensions, material and packing requirements etc.)

2)Delivery time required.

3)Shipping information-company name, street address, phone&fax number, destination sea port.

4)Forwarder’s contact details if there’s any in China.

6.How to order the products  without any acknowledge of import?

A: We could arrange you shipping or air or express for you and deliver everything to your port or provide you door to door service.

7.Do you have stocks?

A: Most of products are under regular production, we can make delivery immediately if we have the specific one in stock.

8.Do you have quality assurance and after-sales service?

A: 2 years warranty with free maintenance and replacement of parts.If there’s any technical problems or other problems, welcome to contact us at any time.